Category: RMR

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Cybersecurity at CEDIA 2025: What Integrators Need to Know About Liability & RMR

Cybersecurity at CEDIA 2025: What Integrators Need to Know About Liability & RMR

On the Thursday of CEDIA 2025, I stepped away from the very busy SpecOp Secure booth for a few minutes to sit in on the Smart Stage cybersecurity session. The seats were mostly full, but I was surprised there weren’t more integrators there. It was more surprising because I had spent the previous two days

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RMR 101, Part 2: Turning Support into Revenue – How to Start and Scale Your RMR Offering

RMR 101, Part 2: Turning Support into Revenue – How to Start and Scale Your RMR Offering

By Ted Bremekamp, SpecOp Secure I’ve had more than one integrator tell me something like this: “I’m spending hours every week helping clients troubleshoot their Wi-Fi, fix streaming issues, or deal with firmware updates—mostly for free.” Sound familiar? You’re not alone. Whether it’s remote logins to tweak settings or late-night phone calls when the network

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RMR 101: How Recurring Monthly Revenue Helps You Build a Smarter Integration Business

RMR 101: How Recurring Monthly Revenue Helps You Build a Smarter Integration Business

By Ted Bremekamp, SpecOp Secure  I remember finishing a big install for a client. They were thrilled. Everything worked exactly how they wanted it to. We got paid. And then? We moved on to chasing the next job, quoting another project, hoping to land the next big one.  That cycle—work, invoice, repeat—feels familiar to most

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