The Integrator’s Troubleshooting Trap You get the call: “My Apple TV won’t connect.” Or “The printer keeps disappearing from the network.” Maybe it’s the smart lights that stopped responding again—or another dropped FaceTime call. You show up and do what most integrators do: unplug the access point, reboot the modem, maybe swap the switch. Sometimes
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Like you, I’m a card carrying CE Pro subscriber. My Monday morning ritual is coffee in one hand, phone in the other, skimming headlines before the day kicks in. When Farr Shepherd’s session landed front and center in “Making the Most of the Educational Sessions at CEDIA Expo 2025” (check it out), I realized I wasn’t
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I was so excited to finally have some of the smart home components I’ve written about for years—mind you, not the top-shelf, movie-villain-lair stuff, but still. It was a real upgrade from the disconnected house I had before. And like most people who’ve just made a tech leap, I was probably expecting a little too
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You ever get a callback for something that wasn’t your fault—but somehow, it’s now your problem? We talked to an integrator last month who’d set up a beautiful home system. All the bells and whistles. Two months later, the client’s streaming kept dropping, the HVAC glitched out, and the garage door started opening on its
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