Custom integrators (CIs) win trust on projects—then lose margin supporting day-to-day IT. The fix is custom IT solutions built for integrators: standardized services you can deploy repeatedly, operate efficiently, and price as recurring monthly revenue (RMR). With SpecOp Secure as your backend, you deliver enterprise-grade outcomes under your brand while avoiding the cost of hiring a 24/7 team.
Clients don’t buy “hours”—they buy reliable onboarding, stable apps, and quick help when things break. Convert these outcomes into packages: Core, Plus, and Concierge. Each tier includes defined scope, SLAs, and reports. Clear packaging improves close rates and reduces scope creep.
Service Desk with SLAs: Intake forms, triage rules, and escalation paths aligned to client priorities. Measure first response and MTTR.
Endpoint Management: Standard images, disk encryption, automated patching, app catalogs, and MDM for laptops and mobiles.
Identity & Access: SSO, MFA, role-based access, and quarterly access reviews. Integrate with Wi-Fi and VPN for seamless auth.
Data Protection: Immutable, versioned backups for servers and SaaS; monthly restore tests.
Networking: Cloud-managed switching, Wi-Fi, and SD-WAN with documented configs and change control.
Security Operations: EDR/MDR on endpoints; DNS and email security; vulnerability scans with risk-based remediation.
vCIO/vCISO: Quarterly business reviews, lifecycle plans, compliance mapping, and budget forecasts.
Operate under your brand while SpecOp Secure handles the backend: provisioning, monitoring, after-hours response, and monthly reporting. You keep the relationship and strategy; we deliver telemetry, runbooks, and outcomes.
Package offers with one-page datasheets, pricing calculators, objection handling (“Isn’t this an MSP thing?”), and a migration plan that shows how we roll in over 60–90 days with minimal disruption.
Custom IT for integrators should be repeatable, profitable, and resilient. SpecOp Secure gives you the stack, the people, and the proof—under your brand. Want a ready-to-sell bundle with collateral and pricing? We’ll build it with you.