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We’d love to hear from you! Whether you have a question, need support, or just want to share your feedback,
Our team is here to help. We look forward to connecting with you!
Run a fast site survey, send us the file, and we’ll tell you what’s actually wrong and what to change.
You get the call. You send a tech. They walk the property with a phone, watch bars jump around, run a speed test, reboot a few things, and hope the problem shows itself.
In a larger home, a business, or anything with multiple WAPs, that method breaks down fast.
Phones don’t show co-channel interference, channel overlap, hidden SSIDs, or the rogue AP your client added after you finished the job.
Ekahau Analyzer paired with Sidekick 2 turns one walk-through into real RF data: coverage, SNR, interference, channel use, band usage, and the SSIDs/APs in the environment.
This is the difference between “something’s interfering” and “this device is interfering with channel 36, right where your client works.”
You don’t need to become an Ekahau expert or build an internal RF team.
Here’s the workflow we built for integrators:
You don’t have to keep specialty survey gear on every truck. When you have a problem project, we coordinate the Sidekick so your team can capture the right data.
One pass captures the troubleshooting dataset. Ekahau can show a quick heatmap on-site, but the real value is in the file you export and upload.
We load the survey into Ekahau Pro and turn it into an action plan you can implement and explain: heatmaps, findings, and specific fixes.
Common culprits: printers with built-in AP mode enabled, cameras using setup SSIDs, consumer gear added after the install, and ISP modem/router Wi-Fi that never got shut off.
Our report shows who’s sitting on which channels and where collisions happen. In condos and MDUs, you can see neighbor networks piled onto the same few channels and plan around it.
Sometimes the “Wi-Fi problem” is a dead AP path. The survey makes the hole obvious so you troubleshoot the right layer first.
Before you add another WAP “just to be safe,” our team can design the network from floorplans and real RF conditions so coverage, roaming, and channel planning are right the first time.
If you want fewer support headaches and more recurring revenue, NaaS gives you a managed network model you can deliver with confidence, with ongoing support built in.
In small spaces, sometimes. In larger or more complex environments, no. A phone can’t show RF conditions, channel overlap, interference sources, or rogue APs the way a site survey can.
Any time you’re not sure the Wi-Fi is working correctly, or you’re not sure what the coverage really is. It’s especially worth it after repeat complaints, multiple visits, unexplained “slow Wi-Fi,” roaming issues, or when you suspect interference or rogue devices.
What’s wrong, why it’s happening, and exactly what to change, with heatmaps and a client-ready report.
We’d love to hear from you! Whether you have a question, need support, or just want to share your feedback,
Our team is here to help. We look forward to connecting with you!